Financial Support

The Patient Financial Services Department handles pre-registration for scheduled procedures, insurance verification, billing and follow up for all patient insurance plans, patient payment plans, financial assistance and assistance with applications for government funded programs. We are staffed with representatives who are dedicated to assisting patients with any questions or concerns regarding hospital billing and Financial Assistance. Screening for our Financial Assistance Program is available for all persons receiving services at GBMC. 

View Our Patient Financial Services Policy

Hours of Operation:

Customer Service Representatives are available

Monday   8:00am - 5:00pm
Tuesday   8:00am - 5:00pm
Wednesday              8:00am - 5:00pm           
Thursday   8:00am - 5:00pm
Friday   8:00am - 5:00pm
Saturday  Closed
Sunday  Closed

Insurance Representatives are available

Monday  8:00am - 4:30pm
Tuesday  8:00am - 4:30pm
Wednesday             8:00am - 4:30pm           
Thursday  8:00am - 4:30pm
Friday  8:00am - 4:30pm
Saturday  Closed
Sunday  Closed

Have a Question? Visit our FAQ's!

Telephone Numbers:
Our main telephone number is 443-849-2450
Our toll free telephone number is 800-626-7766

Our telephone options are:

  • Press 1 to discuss a bill
  • Press 2 to speak to a Medicare Representative
  • Press 3 to speak to a Blue Cross Representative
  • Press 4 to speak to a Commercial or HMO Representative
  • Press 0 to speak with an attendant

Address For Mailing Financial Assistance Applications:

GBMC Patient Financial Services
100 West Road

Suite 500
Towson, MD 21204

Address For Mailing Payments:

PO BOX 418015
Boston, MA 02241-8015

Financial Assistance Program Applications and Brochures can be printed from this page by clicking on the following links:

Greater Baltimore Medical Center | 6701 North Charles Street | Baltimore, MD 21204 | (443) 849-2000 | TTY (800) 735-2258
© 2017  GBMC. This website is for informational purposes only and not intended as medical advice or a substitute for a consultation with a professional healthcare provider.