Privacy & Rights

Patients' Right
This booklet contains information about your rights to make healthcare decisions in Maryland.  It also includes GBMC's Patients Bill of Rights.  Please read it carefully.

Notice of Privacy Practices (NOPP)

This booklet contains information about your right to have your health information protected and how your health information is allowed to be used by GBMC.  Please read it carefully.

Privacy Officer c/o Compliance Dept.

Greater Baltimore Medical Center
6701 North Charles Street
Balitmore, MD 21204

Phone:  443-849-2000

TTY: 800-735-2258

The services and facilities of GBMC HealthCare are operated on a nondiscriminatory basis.  They are subject to the provisions of the Title VI of the 1964 Civil Rights Act, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975 and Hill Burton Act.

These Acts prohibit nondiscrimination on the basis of race, color, national origin, age and disability.  This facility's nondiscrimination position applies to admissions, provisions of services, assignment of services, granting privileges, accommodations, and opportunity to participate in programs and activities.

Feedback

At Greater Baltimore Medical Center, we strive to deliver the best possible care for our patients. If you have any concerns about your stay, we encourage you to speak directly with your nurse, your doctor and/or a manager. To contact a specific unit or department CLICK HERE or call our main number at 443-849-2000. You can also share your concerns with one of our staff in the Quality and Patient Safety Department at extension 2960, who will work with the clinical team or department manager to resolve your concerns. We appreciate the opportunity to resolve concerns and learn about ways we can improve our services.

You may also request a review by the following organizations:

Maryland Department of Health & Mental Hygiene
Office of Health Care Quality, Hospital Complaint Unit
Spring Grove Hospital Center
55 Wade Avenue, Bland Bryant Building
Catonsville, MD 21228
410-402-8016 or toll free 1-877-402-8218

Joint Commission Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
toll free 1-800-994-6610

Greater Baltimore Medical Center | 6701 North Charles Street | Baltimore, MD 21204 | (443) 849-2000 | TTY (800) 735-2258
© 2014  GBMC. This website is for informational purposes only and not intended as medical advice or a substitute for a consultation with a professional healthcare provider.