myGBMC



Nothing is more important than your health. Being healthy helps give us the energy to enjoy life and increases our chances of living longer.

That's why GBMC is now providing you with the ability to take a more active role in managing your healthcare.

myGBMC is a personalized, secure communication link between you and your physician's office that provides convenient, 24-hour access to your health information as well as online tools to help you manage your care more effectively.

Our goal is to keep you informed and involved in your healthcare- every step of the way!

Through myGBMC, you can confidentially and safely:

  • Access your personal medical record.
  • Communicate with your physician's office.
  • View recent laboratory results, medication lists and health summaries.
  • Request prescription refills and referral renewal.
  • Update your personal information, and more!

Be sure to check the recent updates section below for the latest features.

Ready to take charge of your health? Simply click the links below to learn more. You can also download a myGBMC instruction sheet and flyer for your convenience.

Remember! Your username consists of your first name, last name and year of birth.

If you are experiencing any technical issues with myGBMC, please contact your physician's practice directly.

GENERAL QUESTIONS

Q. Who may register for myGBMC?
A. All patients of Greater Baltimore Medial Associates (GBMA) physicians are eligible to register for myGBMC. Contact your physician's office for more information.

Q. Is there a cost associated with myGBMC?
A. No, myGBMC is a free service for patients.

Q. Is myGBMC secure?
A. Yes. myGBMC provides encrypted communication in full compliance with state and federal requirements. Access to your health information is secured by your personalized username and password. Unlike conventional email, messages sent through myGBMC are handled while securely logged on to the website. When a message is received through myGBMC, you will receive a notification in your personal email inbox.

Any messages submitted via the web portal become a part of your medical chart.

Please do not submit messages, requests, etc. regarding anyone other than yourself. If you have questions or concerns, please check with your provider
.

Q. What is your privacy policy?
A. Our policies adhere to strict state and federal guidelines including the Health Insurance Portability and Accountability Act (HIPAA). GBMC has detailed policies and procedures in place regarding access to medical records by employees. You can feel safe knowing that your records are secure.

Q. Can I email my physician directly through myGBMC?
A. myGBMC is not a direct email messaging system. Though messages can be sent to staff at your physician's office, we recommend you take any medical concerns directly to your doctor by making an appointment.

Q. How quickly can I expect a response from my physician's office?
A. Incoming messages to your physician's practice are only reviewed during regular business hours. If you are expecting a message from your physician and have not received a response within two business days, be sure to check your personal email's spam folder.

Q. Who do I contact with questions or for assistance?
A. If you have questions or need technical assistance, call your physician's office during normal business hours. Please do not send support-related questions through the myGBMC Message Center.

REGISTRATION & LOGIN

  1. To get started, ask your physician's office to register you for myGBMC. Once your account is created, you will receive a welcome email containing your username and a temporary password.
  2. Click on the blue myGBMC login button located on the left side of this page. After a new browser window opens, enter your username and temporary password in the login box and click the SIGN IN button. Remember! Your username consists of your first name, last name and year of birth.
  3. Next, you'll need to change your temporary password. For maximum security, your new password should be a combination of letters, numbers and special characters, at least eight characters in length.
  4. When logging in for the first time, you'll be asked a few questions for added security. After entering your information, click Submit. This information can be used if you ever need to reset your password.
  5. Next, you will see two consent forms. These forms provide information on the security of myGBMC as well as details on protecting your private information. You must agree with both consent forms before you can fully access the benefits of myGBMC. After reading both forms, select the checkbox at the bottom of the screen and click Agree.

Congratulations! You are now ready to take advantage of the benefits that myGBMC offers. By clicking the links along the left-hand side of the page, you will be able to access and manage your health information. For details on the features available, click on the Features menu below. When finished, be sure to log off for added security.

FEATURES

myGBMC offers instant, around-the-clock access to your personal health information. Features include:

Ask the Practice & Message Center
From myGBMC's Message Center, you can view all of the messages that you have sent to or received from your physician's office. All messages sent through myGBMC are securely delivered and you will receive a notification in your personal email inbox when a new message is received. New messages sent to your physician's office will usually be answered within two business days.

Please remember that myGBMC is not to be used for diagnosing a medical concern or for treatment. If you require immediate medical attention, please contact your physician directly or call 911 in an emergency.

Account Information
Use the links in the Account Information section to update your personal information such as address, telephone number and emergency contacts, as well as to add additional information. You can also reset your password.

Intake Forms
Under Intake Forms, you can submit your most recent health information in preparation for an upcoming appointment, as well as provide information regarding past surgeries, allergies and hospitalizations.

Review
In the Review section, you can view the results of recent laboratory tests, request a renewal of an existing referral and view a list of active medications. You also have the ability to view a list of recent diagnoses, past immunizations and a record of your vital signs taken at your last visit.

Appointments
In the Appointments section, you can easily view the details of any currently scheduled appointments, as well as a list of past appointments.

Refill Requests
In the Refill Requests section, you can request a refill of an active prescription. Your request will be sent directly to your physician's office and will be addressed within one to two business days.

RECENT UPDATES

Additional conveniences and services are evaluated throughout the year. Below is a list of the most recent new features:
  1. Ability to enter previous immunizations administered outside a GBMA primary care or specialty practice into your health record.
  2. Request a referral to a specialist.
  3. View past and current account statements.
  4. View practice-related information such as physician profiles, office hours, maps and directions.
  5. Review your Patient Health Record, including a list of allergies, most recent vital signs, medications, lab results, and more.

MINIMUM COMPUTER REQUIREMENTS

Although myGBMC can be accessed through virtually any Web browser, we recommend you use Google Chrome or Mozilla Firefox for an optimal user experience.

VIDEO TUTORIAL





Greater Baltimore Medical Center | 6701 North Charles Street | Baltimore, MD 21204 | (443) 849-2000 | TTY (800) 735-2258
© 2014  GBMC. This website is for informational purposes only and not intended as medical advice or a substitute for a consultation with a professional healthcare provider.