Your First Appointment
Redesigning care, with your safety top of mind.Hospitals and medical offices are now permitted to see patients for all types of care, including elective surgery. We have been working hard to ensure that the hospital and physicians' practices are ready for you. Please call your provider or login to MyChart to schedule an in-person or telehealth video visit today!
Keeping You SafeHospitals and medical offices are now permitted to see patients for all types of care, including elective surgery. We have been working hard to ensure that the hospital and physicians' practices are ready for you. We have redesigned the way we provide care with your safety in mind.
We will continue to offer telehealth video visits for anyone who prefers that option. However, we want to reassure you that we are taking the necessary steps to protect your safety when you need to come to the hospital, a primary care office, or one of our specialty practices.
Some of the measures GBMC Health Partners is taking to protect patients include:
- GBMC Health Partners is seeing patients in person and via telehealth video visits. Using video visits allows you to talk with your doctor without leaving home. This reduces the number of patients coming through the office and decreases the potential for inadvertent exposure of patients and staff to COVID-19. Thus, in-person visits can be done safely for those who need them. We encourage you to utilize MyChart for your telehealth needs, and you can also call your doctor if you need help. We are ready to assist you.
- Extensive cleaning of all work spaces and patient areas is performed between encounters and throughout the day.
- Temperature screening stations are in place at hospital entrances and in our practices. All patients, providers, and staff members have their temperature checked upon arrival and must wear masks (along with other appropriate personal protective equipment "PPE" if necessary).
- All patients are asked COVID-19 screening questions when they make their appointment and again when they arrive. Patients are given specific appointment times to limit the number of people in the offices at one time, and are kept in private exam rooms during their visits.
- To allow for safe distancing, our office hours may be adjusted during this time, and offices themselves have been rearranged. In certain locations, there may be physical barriers in place, and in some cases, family members may be asked to wait in their vehicles. A family member or friend may accompany a patient if it is medically necessary for the patient, or if the patient is a minor.
- All surgical patients are tested for COVID-19 pre-operatively.
- COVID-19 positive patients and patients under investigation (PUIs) who require hospital admission are sequestered in the hospital. Outpatients who are COVID-19 positive or PUIs are encouraged to utilize telehealth video visits to determine whether in-person care is needed.
Now that you have scheduled an appointment, we will forward all of the new patient paperwork, along with literature and DVD's explaining cochlear implantation, to your home. Your initial appointment will be the cochlear implant candidacy evaluation. This will last approximately 2 hours. The evaluation will include a case history, audiologic testing and a thorough review of the test results, recommendations and cochlear implant technology if appropriate. We will allow for plenty of time to address all of your questions, so feel free to make a list to bring to your appointment.
What you need to bring to your appointment:
- Completed new patient paperwork
- Insurance card(s)
- Previous audiologic records
- Your hearing aids
What will happen when you arrive:
- You will sign in at the front desk
- A secretary will take your paperwork and insurance card to place all of the information into our system
- When this is complete, she will notify the team member that everything is ready
- You will be taken to the test booth for listening with and without your hearing aids to determine how much benefit they offer you
- You will return to the office and all of the findings will be reviewed with you
- Recommendations for additional testing will be made at this time
- Counseling regarding how implantation works, the surgery, expectations and outcomes will be discussed
- Having all of your working hearing aids available for the appointment will make the process run smoother
- Bring results from recent hearing tests
- Prepare a list of all your current medications
- Relax - we promise to explain the process as we go along and have scheduled ample time to answer all of your questions