Our CNO

JoAnn Z. Ioannou, DNP, MBA, RN, NEA-BC

Executive Vice President of Hospital Operations and Chief Nursing Officer

JoAnn Z. Ioannou serves as the Executive Vice President of Hospital Operations and Chief Nursing Officer at Greater Baltimore Medical Center. In her role, Dr. Ioannou is responsible for identifying, designing and implementing systems for the highest levels of clinical quality and service, patient experience, health outcomes, and optimization of resources towards greater efficiencies in the provision of health care services – all driven by a culture of continuous performance improvement. Dr. Ioannou previously served as Director of Neurosciences/Psychiatry Nursing at The Johns Hopkins Hospital. In addition, Dr. Ioannou has held various leadership roles in the Department of Medicine at Johns Hopkins, including Nurse Manager and Assistant Director of Medical Nursing. She earned her Bachelor of Science degree in Psychology from Towson University, a Bachelor of Science Degree in Nursing from Villa Julie College, and a Master of Science Degree in Nursing, a Master of Business Administration Degree, and a Doctor of Nursing Practice Degree from The Johns Hopkins University.

Dr. Ioannou is passionate about the future of GBMC nursing. She and the GBMC nursing leadership team are always working to foster a culture of ownership and accountability. At GBMC, nursing careers flourish and nurses are excited to function at their highest scope of practice. Mentorship and interdisciplinary teamwork allow for a workplace that is constantly fostering leaders.

Dr. Ioannou feels strongly that with proper mentoring, nurses can grow their careers and propagate a culture of autonomy. The introduction of the Professional Excellence Model (PEM) is helping us achieve this. The PEM model includes the following:

• New positions added to create more opportunities for career growth
• Clear tracks will be laid out for professional development
• Improved care when each level is able to operate at the top of their licenses
• Assistant Directors will get involved by attending hospital-wide committees
• Managers will focus on being unit-based and mentoring and growing their staff
• Directors can focus on strategic planning

The goal is to keep staff engaged and proactive. Our nurses see a clear path to accomplishing their professional goals.