Our physician-led, team-based approach to healthcare is the foundation of the patient-centered medical home. Nurse care managers work closely with all of the providers on a patient's team to meet the gamut of needs – medical, social, and financial. The goal is to keep community members healthy and out of the hospital.
From medical assistants and primary care physicians to diabetes educators and mental health professionals, a customized care team is formed for each patient, depending on his or her needs.
Care teams build relationships with patients, making it their mission to ensure people understand how to navigate their healthcare. Our teams track disease patterns, teach proper medication usage, schedule preventive screenings, assist in finding financial resources, and more.
Knowing that one in eight women is at risk for developing breast cancer, Medical Assistant Samantha Clayton of GBMC at Hunt Manor repeatedly called and left voicemails for Debra, a patient who was long overdue for a mammogram. Like many patients, Debra was resistant and didn't think she needed the screening. Finally, after many attempts by Samantha, Debra made the appointment. Debra was diagnosed with breast cancer, but thanks to Samantha's tenacity, it was still at an early and treatable stage. It's very likely those persistent calls by her care team member saved Debra's life.
Patients of GBMC primary care are able to meet with a Certified Diabetes Educator in any of the participating primary care locations.
To us, advanced primary care is about much more than your physical health. That's why we've teamed up with leaders in the industry to start the Collaborative Care Program. Mental health professionals, including psychiatrists, licensed social workers, and behavioral health and substance use experts, are all part of the care team at GBMC, when needed. These experts work together to proactively address a wide range of conditions including anxiety, depression, substance use issues, ADHD, and more. Our Behavioral Health Care Managers (BHCMs) provide custom recommendations to best fit the needs of each patient and work with their primary care providers to create individual care plans. Support from the BHCM is provided in the method that works best for patients – phone, MyChart message, video chat, or in-person visit – and is offered at a time that fits your needs.
At GBMC HealthCare, we're working to deliver well-coordinated care for you and your family. With MyChart at GBMC, it doesn't matter if you're at work, on the road, or at home, you will have secure, 24-hour access to your health information.
For patients who are new to a provider. If you've never seen this provider before, even if you're already a MyChart at GBMC user, this is the option for you.
For patients who are registered MyChart at GBMC users and have seen the provider in the last 3 years.
For patients who would rather do things the old fashioned way! Call our physician referral line and let them know the physician's name or location you'd prefer to visit.
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