
Redesigning care, with your safety top of mind.
In response to the COVID-19 pandemic, GBMC Health Partners will continue to offer telehealth video visits for anyone who prefers that option. Please call your provider or login to MyChart to schedule an in-person or telehealth video visit today! If you have an existing appointment that you'd like to reschedule, please do so directly from your MyChart account.* Please expect delays as our staff endeavor to assist all patients with their needs and questions. Do not send multiple MyChart messages or walk in to GBMC Health Partners locations without an appointment. We understand that patients are eager for access to care, and we are doing everything possible to respond to each patient as quickly as possible.

Greetings,
The following practices are experiencing issues with their phone lines due to a service interruption with an outside vendor:
- GBMC Health Partners Eye Center at Joppa Road
- GBMC Health Partners at Jonestown
- GBMC Health Partners at Hunt Manor
- GBMC Health Partners at Hunt Valley
- GBMC Health Partners at Jarrettsville
- GBMC Health Partners at Owings Mills (Family Care and Internal Medicine)
- GBMC Health Partners at Padonia
- Dr. Caren Craig's office
- Ambulatory Testing Center
- The Sandra and Malcolm Berman Cancer Institute at Crossroads
- West Road Business Office
If you need to reach your medical provider, please use the MyChart patient portal at gbmc.org/mychart. MyChart can be used for secure messaging with a provider, prescription refills, accessing test results, and more!
If you have tried using MyChart and still have an urgent need, please call 443-849-8556 for assistance. If this is a true medical emergency, please dial 911.
GBMC will be sending out additional communications to keep you informed as we work to address the vendor's service disruption.
Yours in good health,
GBMC Health Partners

Keeping You Safe
Hospitals and medical offices are now permitted to see patients for all types of care, including elective surgery. We have been working hard to ensure that the hospital and physicians' practices are ready for you. We have redesigned the way we provide care with your safety in mind.We will continue to offer telehealth video visits for anyone who prefers that option. However, we want to reassure you that we are taking the necessary steps to protect your safety when you need to come to the hospital, a primary care office, or one of our specialty practices.
Some of the measures GBMC Health Partners is taking to protect patients include:
- GBMC Health Partners is seeing patients in person and via telehealth video visits. Using video visits allows you to talk with your doctor without leaving home. This reduces the number of patients coming through the office and decreases the potential for inadvertent exposure of patients and staff to COVID-19. Thus, in-person visits can be done safely for those who need them. We encourage you to utilize MyChart for your telehealth needs, and you can also call your doctor if you need help. We are ready to assist you.
- Extensive cleaning of all work spaces and patient areas is performed between encounters and throughout the day.
- All patients, providers, and staff members attest to COVID related symptoms upon arrival and must wear masks (along with other appropriate personal protective equipment "PPE" if necessary).
- All patients are asked COVID-19 screening questions when they make their appointment and again when they arrive. Patients are given specific appointment times to limit the number of people in the offices at one time, and are kept in private exam rooms during their visits.
- To allow for safe distancing, our office hours may be adjusted during this time, and offices themselves have been rearranged. In certain locations, there may be physical barriers in place, and in some cases, family members may be asked to wait in their vehicles. One family member or friend may accompany a patient to the appointment.
- All surgical patients are tested for COVID-19 pre-operatively.
- COVID-19 positive patients and patients under investigation (PUIs) who require hospital admission are sequestered in the hospital. Outpatients who are COVID-19 positive or PUIs are encouraged to utilize telehealth video visits to determine whether in-person care is needed.
Combining passion and knowledge with a hands-on approach to help you heal
The Center’s multidisciplinary team follows a model that includes a physician, nurses, occupational therapists and physical therapist assistants, all of whom have years of experience and advanced certifications. The Center coordinates closely with other renowned Centers at GBMC, including the Sandra & Malcolm Berman Comprehensive Breast Care Center, Milton J. Dance, Jr. Head and Neck Center, and women’s urogynecological services.
Our Team

Alan L. Kimmel, MD
Medical Director, GBMC Rehab Medicine
Internal Medicine

Alan L. Kimmel, MD
Medical Director, GBMC Rehab Medicine
Internal Medicine

Virginia Moratz, OTR, CHT, CLT
Administrator and Clinical Director
Virginia Moratz, OTR, CHT, CLT
Administrator and Clinical Director of the Greater Baltimore Center for Rehabilitation Medicine - Virginia Moratz holds a degree in psychology and is a 1971 occupational therapy graduate of Boston University. She is a renowned therapist of 42 years experience, leader, innovator and educator. She has been a board-certified hand therapist since 1991 and has pioneered in areas such as functional fracture bracing, ergonomics, music medicine, post polio and spinal cord injured. She was trained in lymphedema management at Klose-Norton Training and Consulting in 1998 and has focused a program that addresses lymphedema for patients for reasons of trauma, cancer and obesity. She has a particular interest in moving forward with a GBMC program for children with primary lymphedema. Early in her career, she received the Recognition of Excellence Award, the highest honor awarded from the Maryland Occupational Therapy Association. Her vision is to create and provide comprehensive programs of excellence and innovation in the delivery of care and to model a collaborative, compassionate and accountable service. With this intent, multiple new rehabilitation programs and talented medical, therapy and office staff have been added to the Center. She is also committed to promote opportunities to engage all members of GBMC, recognizing every colleague's contribution and securing a rewarding work environment to retain a top notch team.

Nicole Sansone, DPT, CLT-LANA
Nicole Sansone, DPT, CLT-LANA
Nicole Sansone graduated from UMBC with a Bachelor of Arts degree in Psychology in 2000. She earned her Master of Science degree in Physical Therapy at University of Maryland at Baltimore in 2003 and her Doctorate degree in Physical Therapy at the University of Maryland at Baltimore in 2004. Nicole developed an interest in lymphedema while working with oncology patients and pursued further education, earning certification in lymphedema therapy from the Academy of Lymphatic Studies in 2007. She began her specialization in lymphedema at the St. Francis Lymphedema Center in Midlothian, Virginia. Nicole achieved certification with the Lymphology Association of North America (LANA) in 2009. She joined the GBMC lymphedema team as a senior therapist in March 2009. Nicole brings her experience and enthusiasm to the Center’s lymphedema program and oncology rehabilitation program. She is actively involved in gathering data for outcomes measures, in providing inservices and in guiding students.

Kim Keller, PTA, LMT, CLT-LANA
Kim Keller, PTA, LMT, CLT-LANA
Kim Keller graduated from Towson University in Maryland with a degree in Natural Science. In 2000 she became a licensed massage therapist and continued to develop her career with a degree as a physical therapist assistant in 2005. She has enjoyed working in pediatrics and has expanded the therapeutic setting to include the outdoors with a certification as a professional ski instructor specializing in teaching disabled skiers. Kim joined the Center team in February 2009 and earned her certification as a lymphedema therapist with Klose Training and Consulting, LLC. In 2010 she traveled to the Foeldi Clinic in Germany to continue her studies in advanced lymphedema treatment. Kim was certified with the Lymphology Association of North America (LANA) in 2011. She is highly skilled in soft tissue manual techniques and has applied this ability in manual lymph drainage and pain management.

Angela deBorja, PT, DPT, CLT
Angela deBorja, PT, DPT, CLT
Angela deBorja graduated from University of Richmond in 1998 with a B.S. in Health Science and from University of Delaware in 2001 with her Master of Science degree in Physical Therapy. She obtained her Doctorate degree in Physical Therapy in May 2009 from the University of Scranton and completed her lymphedema certification from Klose Training and Consulting, LLC in April 2009. After Angie’s experience in inpatient acute care and rehab, wound care, brain injury and lymphedema, she joined the team at GBMC in March 2012. Her past experience in wound care has included pulsatile lavage with suction, selective debridement, inpatient surveillance wound rounds and the management of venous, diabetic and surgical wounds and pressure ulcers. In addition to her expert, individualized approach to patients with lymphedema, her interest, experience and expanded coursework in wound care is a valuable asset to the program.

Claudette S. Cole, PT, DPT, CLT
Claudette S. Cole, PT, DPT, CLT
Claudette Cole graduated from the University of New Hampshire with Bachelor of Science degrees in Biology, Business Administration and Nutrition. She received her Master of Science and Doctorate of Science degrees in Physical Therapy from Simmons College. Claudette has been a physical therapist since 2001 in various outpatient settings treating patients with orthopedic as well as women’s health issues. Claudette brings to GBMC a wealth of experience as well as specialization in treating pelvic floor disorders for both women and men, incontinence, pelvic pain, prenatal/postpartum concerns, prolapse management and overactive bladder, women’s health issues and lymphedema management. She has completed her pelvic floor training, Pelvic Physical Therapy levels 1, 2 and 3, through the Women’s Health Section of American Physical Therapy Association and her lymphedema certification from Klose Training and Consulting, LLC in 2012. She works closely with genitor/urinary (GU) as well as gastrointestinal physicians to pioneer GBMC’s pelvic health services for women and men. Claudette participates in the didactic inservice of GU medical residents as well.

Michael D. Wah, PT, OCS
Michael D. Wah, PT, OCS
Mike Wah graduated from the University of Maryland School of Medicine, Department of Physical Therapy in 1982. He has provided care in all aspects of the rehabilitation continuum including hospital inpatient, sub acute, long term rehabilitation, home health and outpatient. He was board-certified as an orthopedic specialist in 1990 and recertified in 2000. He is a Doctor of Physical Therapy candidate beginning in May of 2014. He employs evidence-based care and a wide variety of manual therapeutic techniques to meet the needs of patients with musculoskeletal conditions and soft tissue-related pain. In addition to “hands-on” care, he emphasizes patient education and active rehabilitation programs. He has many years of specialized experience helping individuals with work-related injuries and lends his expertise to GBMC’s Employee Health department.” Mike has received specialized training and has years of experience in treating individuals with vestibular disorders, dizziness and other conditions that can lead to abnormal gait and falls. Through clinical examination and specialized testing, he is able to discern the key factor(s) contributing to instability and fall risk. He is skilled in evaluation and manual treatment of Benign Paroxysmal Positional Vertigo (BPPV). He is able to meet the rehabilitation needs of those with vestibular hypofunction, neurologic movement disorders and gait deficits related to musculoskeletal impairment.

Joseph Palmer DPT, OMPT, CSCS
Joseph Palmer DPT, OMPT, CSCS
Joe Palmer graduated from UMBC with a Bachelor of Science degree in Biology. He obtained his Doctorate degree in Physical Therapy from the University of Maryland – School of Medicine. He furthered his education by becoming a certified orthopedic manual physical therapist and strength and conditioning specialist. Joe provides unique training and experience in joint assessment and manipulation combined with exercise-based programs to achieve and maintain proper joint health. In the community, Joe focuses on youth injury prevention and management techniques for athletes of all ages.. He develops safe and effective sports-specific testing, training and strengthening programs and contributes to GBMC-offered Wellness Programs.

Emily Wood, DPT, ATC
Emily Wood, DPT, ATC
Emily Wood graduated from Towson University with a degree in athletic training and practiced for two years as Towson High School’s head athletic trainer. Emily followed her interest to expand her knowledge and obtained her Doctorate of Science degree in Physical Therapy from University of Maryland, Baltimore in 2012. Her background in sports injuries allows her to assist patients back to activity at all ages and stages of life. Emily enjoys working with the orthopedic and other musculoskeletal patient challenges and intends to earn advanced certification as an orthopedic manual therapist.

David Kitchen, CRNP, CWS
David Kitchen, CRNP, CWSC
David Kitchen graduated from University of Buffalo with a Bachelor of Science Degree in Nursing in 1998 and has been working at Greater Baltimore Medical Center's Surgical Intensive Care Unit since. He received his Master of Science Degree in Nursing from University of Maryland in 2010. He earned his certification as Adult/Gerontological Nurse Practitioner in 2011 and began training in wound care that same year. He has worked as a nurse practitioner in wound management for a year and recently joined the team at the Greater Baltimore Center for Rehabilitation Medicine working with lymphedema patients. He is using the knowledge and experience that he has gained from working with a wide variety of patients including medical, surgical, and critical care, as well as outpatient.

Nicka Pohl, BSN, RN
Nicka Pohl, BSN, RN
Nicka Pohl graduated from James Madison University with a Bachelor of Science degree in Nursing in 1996. Her career has included working as a cardiac/telemetry nurse and working in outpatient oncology. She also obtained her oncology certified nurse (OCN) certification in 2002. She enjoys volunteering, including a summer medical trip to San Quintin, Mexico. Nicka joined the Lymphedema Center team in March 2014, and she is excited to bring her oncology knowledge base to provide care and education to oncology patients facing lymphedema. Nicka loves learning and continues to expand her knowledge through opportunities, such as the 2014 National Lymphedema Conference.

S. Lana Berkovich, MS, OTR/L, CLT
S. Lana Berkovich, MS, OTR/L, CLT
S. Lana Berkovich graduated from UMBC with a Bachelor of Arts degree in Biochemistry in 1985. She earned her Master of Science degree in Occupational Therapy from Towson University in Baltimore in 1999. Lana spent six years working with patients in the Johns Hopkins Bayview Burn and Wound Center where she became interested in lymphedema. Lana volunteered with a group of Burn survivors for a number of years outside of work. She also pursued further education and earned certification in lymphedema therapy in 2009 from the Klose Training and Consulting, LLC. She has also received certification in wounds with lymphedema from Klose Training and Consulting, LLC later in 2009.
Lana worked closely with Johns Hopkins Bayview Medical Center Wound Clinic for almost six years treating patients with wounds and lymphedema before coming to GBMC. She joined the GBMC lymphedema team as a senior therapist in November 2014. Lana brings her extensive work experience and enthusiasm to the Center’s lymphedema program and oncology rehabilitation program. She has experience working with patients in an acute care, ICUs, inpatient and outpatient rehabilitation, TBI and multiple neurological disorders, as well as trauma, work-related injuries, lending expertise to the GBMC Employee Health Department, as well as burns and lymphedema in children to adults. She is actively involved in gathering data for outcomes measures, in providing in-services for physicians, medical providers and patients in the community as well as in guiding students. While working at the GBMC, she became interested and started treating patients with Ehlers–Danlos syndrome (EDS) and Lipedema, as well as mixed diagnoses.
Lana has been trained in yoga for Breast cancer survivors since 2007 and became a Yoga instructor in June 2019, certified though Yoga Alliance of North America. She volunteers her time on a board of Maryland chapter for LE&RN and provides education about yoga benefits in the community.

Maureen G. Abenoja PT, DPT, CLT
Maureen G. Abenoja PT, DPT, CLT
Maureen G. Abenoja PT, DPT, CLT finished her Bachelor of Science degree in Physical Therapy at the University of City of Manila in 2001. She obtained her Doctorate degree in Physical Therapy in 2012 from Utica College, New York. She has vast experience working in different PT work setting, which includes acute care, in-patient rehabilitation, home care, & out-patient settings dealing with orthopedic, neurological, oncology, and other medical surgical patients. While working in the acute care oncology unit, she became interested in lymphedema leading her to pursue training in the field. She completed her lymphedema certification from Klose Training and Consultancy, LLC in April 2010. Maureen joined the lymphedema team at GBMC in June 2017. Since 2018, she expanded her interest and training in Pelvic Health.
Outside work, Maureen participates in dragon boat racing/competition where breast cancer survivor community has always had a large presence. She has been active in dragon boating since 2010 and has been a supporter of her club’s initiative in supporting and encouraging the breast cancer survivors succeed in the sports.

Kelly Keller, OTR, CHT, CLT
Kelly Keller, OTR, CHT, CLT
Kelly Keller is a graduate of Towson University with a degree Bachelor of Science in Occupational Therapy in January of 1990. Her certifications include Certified Hand Therapist 1996 and Certified Lymphedema Therapy, 1998 from Klose Norton. Throughout her years of experience, Kelly has become exceptionally proficient at addressing a broad range of diagnoses including stroke, RSD, lymphedema, hand, nerve, and other various chronic and acute upper extremity injuries. She is skilled at custom, static, and dynamic splinting as well as fracture bracing. When GBMC became interested in lymphedema services in 1996, Kelly was part of the team of therapists getting trained and initiating that service in the East Pavilion. Kelly has returned to join our team in August of 2019 bringing her specialty of her CHT and expanding in her lymphedema program.
Our Services
- Lymphedema diagnosis and management – Complete decongestive therapy for primary and secondary edemas
- Oncology rehabilitation – Promotes early intervention to enhance mobility and Activities of Daily Living (ADLs) with emphasis on individual, coordinated care
- Head and neck cancer – Coordinated inpatient/outpatient program for the rehabilitation and resumption of ADLs
- Pelvic floor and women’s health therapy – Treats patients with urinary incontinence, overactive bladder, delayed emptying and pregnancy-related issues
- Injured worker – Physical/occupational therapy (PT/OT) assessments and treatment aimed at getting patients back to their regular lifestyles as soon as possible
- Vestibular rehabilitation – Evidenced-based PT differentiating and treating paroxysmal positional vertigo and unilateral nerve weakness
- General rehabilitation with special focus on:
- Spine – conservative and peri-operative care
- Sports injuries
- Certified hand therapy
- Neurologic and neurosurgical diagnoses
- Orthopedic conservative and peri-operative care
- Rheumatologic issues

From Sidelined to Back in the Field
I met with my therapist and explained my story. While I thought I had a back injury, she informed me it was actually a rotation of my pelvis, which she was convinced we could correct. She found remedies for all of my other ailments to help correct the injuries.
Read Becky's StoryVestibular Disorders
- Benign paroxysmal positional vertigo (BPPV) – BPPV occurs when particles get loose in the ear. This causes individuals to experience a spinning sensation when they sit up after lying down. A treatment called “repositioning” can be done at the Center and typically results in instantaneous relief.
- Vestibular hypofunction/vestibular neuritis – Vestibular hypofunction or neuritis occurs when a virus damages the nerve coming out of the inner ear. The damage can cause dizziness and imbalance. Experts at the Center teach patients exercises that essentially retrain the brain to “work better” with the inner ear, resulting in continuous and steady improvements.
Pelvic Health and Prenatal/Postpartum Therapy
Many people—men and women of all ages—do not seek treatment for pelvic conditions, such as pelvic pain, overactive bladder and urinary incontinence, because they are embarrassed or feel that it is a normal part of the aging process. Although these conditions are very common, it does not mean that they are normal. GBMC’s pelvic physical therapy team has specialized, advanced training in pelvic rehabilitation utilizing a vast array of services. Our therapists will work with you to design an individualized treatment plan to address your specific concerns.
Learn More
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