Redesigning care, with your safety top of mind.In response to the COVID-19 pandemic, GBMC Health Partners will continue to offer telehealth video visits for anyone who prefers that option. Please call your provider or login to MyChart to schedule an in-person or telehealth video visit today! If you have an existing appointment that you'd like to reschedule, please do so directly from your MyChart account.
* Please expect delays as our staff endeavor to assist all patients with their needs and questions. Do not send multiple MyChart messages or walk in to GBMC Health Partners locations without an appointment. We understand that patients are eager for access to care, and we are doing everything possible to respond to each patient as quickly as possible.
The following practices are experiencing issues with their phone lines due to a service interruption with an outside vendor:
- GBMC Health Partners Eye Center at Joppa Road
- GBMC Health Partners at Jonestown
- GBMC Health Partners at Hunt Manor
- GBMC Health Partners at Hunt Valley
- GBMC Health Partners at Jarrettsville
- GBMC Health Partners at Owings Mills (Family Care and Internal Medicine)
- GBMC Health Partners at Padonia
- Dr. Caren Craig's office
- Ambulatory Testing Center
- The Sandra and Malcolm Berman Cancer Institute at Crossroads
- West Road Business Office
If you need to reach your medical provider, please use the MyChart patient portal at gbmc.org/mychart. MyChart can be used for secure messaging with a provider, prescription refills, accessing test results, and more!
If you have tried using MyChart and still have an urgent need, please call 443-849-8556 for assistance. If this is a true medical emergency, please dial 911.
GBMC will be sending out additional communications to keep you informed as we work to address the vendor's service disruption.
Yours in good health,
GBMC Health Partners
Keeping You SafeHospitals and medical offices are now permitted to see patients for all types of care, including elective surgery. We have been working hard to ensure that the hospital and physicians' practices are ready for you. We have redesigned the way we provide care with your safety in mind.
We will continue to offer telehealth video visits for anyone who prefers that option. However, we want to reassure you that we are taking the necessary steps to protect your safety when you need to come to the hospital, a primary care office, or one of our specialty practices.
Some of the measures GBMC Health Partners is taking to protect patients include:
- GBMC Health Partners is seeing patients in person and via telehealth video visits. Using video visits allows you to talk with your doctor without leaving home. This reduces the number of patients coming through the office and decreases the potential for inadvertent exposure of patients and staff to COVID-19. Thus, in-person visits can be done safely for those who need them. We encourage you to utilize MyChart for your telehealth needs, and you can also call your doctor if you need help. We are ready to assist you.
- Extensive cleaning of all work spaces and patient areas is performed between encounters and throughout the day.
- All patients, providers, and staff members attest to COVID related symptoms upon arrival and must wear masks (along with other appropriate personal protective equipment "PPE" if necessary).
- All patients are asked COVID-19 screening questions when they make their appointment and again when they arrive. Patients are given specific appointment times to limit the number of people in the offices at one time, and are kept in private exam rooms during their visits.
- To allow for safe distancing, our office hours may be adjusted during this time, and offices themselves have been rearranged. In certain locations, there may be physical barriers in place, and in some cases, family members may be asked to wait in their vehicles. One family member or friend may accompany a patient to the appointment.
- All surgical patients are tested for COVID-19 pre-operatively.
- COVID-19 positive patients and patients under investigation (PUIs) who require hospital admission are sequestered in the hospital. Outpatients who are COVID-19 positive or PUIs are encouraged to utilize telehealth video visits to determine whether in-person care is needed.
Comprehensive primary care services in historic JonestownA core building block of the GBMC HealthCare system is advanced primary care, which is available in patient-centered medical homes in Baltimore and Harford Counties. In the advanced primary care model, it’s not about visits, it’s about forming a relationship. The team manages those with chronic disease and reaches out to patients to make sure they have a plan and are following it. The care team also connects the patient to specialists when needed, including master’s-prepared behavioral health consultants, substance use consultants, and psychiatrists. Recently, GBMC brought the advanced primary care model to Baltimore City.
In partnership with Helping Up Mission (HUM) – a nonprofit located in historic Jonestown whose mission is to provide comprehensive recovery services for men fighting addiction, poverty, and homelessness in Greater Baltimore – GBMC is delivering advanced primary care to 500 HUM clients with significant healthcare needs and more than 1,500 alumni who are encouraged to maintain their recovery and remain accountable through the HUM Alumni Program.
HUM needed a partner that would be able to care for their growing number of clients. Most of the men who come to HUM have not had adequate healthcare for many years and many have lived on the streets for long periods of time. They have not had continuity in their care.
There is also a great need for primary care services in the larger community. Residents of historic Jonestown experience higher rates of unemployment and poverty than in other city neighborhoods. Our team is opening the doors of the practice to those in Jonestown who need care the most.
What makes this relationship even more special is that it brings GBMC, quite literally, back to where it started. The site of GBMC at Helping Up Mission once housed the Presbyterian Eye, Ear & Throat Charity Hospital, one of GBMC's founding institutions.
James E. Baronas, MD, CAQ
James E. Baronas, MD, CAQ
Vicki L. Hyatt, CRNP
Vicki L. Hyatt, CRNP
Priya S. Little, MD
Priya S. Little, MD
Primary Care Services at GBMC
- Physician-led, personalized care coordination team for chronic illnesses
- On-site blood lab and other diagnostic tests
- In-office appointments with specialists
- Electronic medical records; integrated with area hospitals for one patient, one record
- Online portal for scheduling appointments, paying bills, requesting prescription refills, accessing test results, and more
- Seasonal flu-shot clinics at several locations, including a drive-through clinic
- Extended hours: early mornings, evenings, weekends and holidays
- Mental Health professionals, including psychiatrists, behavioral health consultants, and substance use consultants