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What I Learned Behind the Registers
The Spring Nearly New Sale reminded me that some traditions become traditions for a reason.Back in the fa...
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After the Celebrations, the Gratitude Remains
Last week, we wrapped up Hospital Week and Nurses Week across GBMC HealthCare, and I hope many of you had...
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Your Voice, Five Minutes, and One Very Real Email
One of the things I have learned about GBMC HealthCare is that our people pay attention.Case in point: so...
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Paying Attention to Our Health — and Our Health Benefits
I recently learned that “aura” is the new word for cool. “Aura” and “Oura” sound the same—u...
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Parking, Personalities, and Priorities
Few things can change the tone of your day faster than parking, especially when you’re trying to get to...
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Who Packed the Towels? And Other Communication Challenges
I’m writing this while away with my family at the beach, and I’ve been reminded of something: communi...
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Join Me at Walk A Mile!
This Friday, April 17, I’ll be taking part in my first-ever Walk A Mile in Their Shoes at GBMC. My fami...
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What Delores Taught Me
Over the past few months, I asked each member of our executive team to spend time shadowing an area of GB...
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A Meaningful Doctors’ Day and Our First Physician of the Year Winners
On Monday night, I had the pleasure of attending GBMC HealthCare’s Doctors’ Day and Speed Networking ...
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What We Heard from Our February 26 Town Halls
My kids are pretty good at calling me out.If I’m checking my phone when I should be more present, they...
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March Is About More Than Brackets...
March is known for a few things... busted brackets, bold Cinderella picks, and, at least in my house, ple...
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The Time I Made a Mistake...
Every now and then, something happens that creates a vivid memory. The kind you can replay years later, w...
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Not Too Long, Not Too Short: Getting Hospital Stays “Just Right”
I have a little problem—everywhere I go, I tend to see similarities and parallels to the work we are do...
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Compassion in Action: The Heart of Our Compassionate Caregiver Awards
There’s a quote I find myself coming back to often because it’s simple, it’s true, and it applies t...
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Safety at GBMC: Listening, Learning, and Taking the Next Step Together
Fair warning—this is a long message, but one of the most important messages I have had the privilege to...
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Just Stopping By... with snacks!
Thursday, something pretty simple happened at the hospital… and it made me smile all day.A snack cart m...
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When “Sent” Doesn’t Mean “Received"
I’ve always been struck by a line from George Bernard Shaw: “The single biggest problem in communicat...
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In the Heart of the City
Over the past four months, one truth has become unmistakably clear: GBMC HealthCare’s mission is alive ...
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Getting to Know Pete Ostasewski, GBMC HealthCare Chief Financial Officer
Many of you know I’m a lifelong Texas A&M football fan. My son is now at Indiana University, and I have...
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Seeing What We See
If you walk through the Emergency Department corridor this week, you’re going to notice something new.N...
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A New Year’s Pledge from Your Leadership Team
When I was growing up, my mom had a tradition. Every New Year’s Eve, she’d sit us down at the kitchen...
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Wishing You Joy, Health, and a Bright Start to 2026
“Write it on your heart that every day is the best day in the year.” — Ralph Waldo EmersonAs we wra...
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Our People Are How We Keep the Promise of Zero Harm
This comment made my day while reading your engagement survey responses last night:“I love making a dif...
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Listening at 30,000 Feet (and Everywhere Else)
One of the greatest privileges of stepping into this role has been the chance to hear directly from so ma...